Terms of Service

1. Overview

The Site is operated by Mutrie Media ("we", "us", "our"), based in Stoney Creek, ON. We provide Google Search Ads strategy, audit, account build, and ongoing management services to businesses. References to "you" mean any visitor to the Site or any client engaging our Services.

2. General conditions

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site, use of the Site, or access to the Site without express written permission from us. The headings used in these Terms are for convenience only and do not limit or otherwise affect the Terms.

3. Accuracy, completeness, and timeliness of information

We make reasonable efforts to keep information on the Site accurate and current, but we are not responsible if information made available on the Site is inaccurate, incomplete, or out of date. The material on the Site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more authoritative or up-to-date sources. Any reliance on the material on the Site is at your own risk.

4. Modifications to the Services and prices

Prices for our Services are subject to change. We reserve the right to modify or discontinue any portion of the Services (or any feature, deliverable, or schedule) at any time without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services, except as expressly set out in any signed engagement between us.

5. Services

We offer Google Search Ads audit, build, and ongoing management services. Specific deliverables, timelines, and fees for any engagement are set out in a separate written proposal, statement of work, or engagement agreement between us. To the extent of any inconsistency between these Terms and a signed engagement, the engagement document will govern.

We do not guarantee any specific outcome (such as a particular cost-per-lead, return on ad spend, or position in search results). Performance depends on factors outside our exclusive control, including auction dynamics, competition, your offer and conversion experience, seasonality, and Google's policies. Our obligation is to apply professional skill and care to the work we perform.

6. Accuracy of billing and account information

You agree to provide current, complete, and accurate billing and account information for any engagement. Unpaid invoices may, at our option, result in suspension of work until balances are settled. You are responsible for any media spend you fund directly with Google or another platform; our fees are separate from media spend unless otherwise stated in writing.

7. Optional tools and third-party services

We may provide access to or recommend third-party tools as part of our Services (for example, Google Ads, Google Analytics, Google Tag Manager, call-tracking platforms, or analytics dashboards). We make no warranties of any kind regarding such tools. Any use of optional tools offered through our recommendation is entirely at your own risk and discretion, and you should ensure you are familiar with and approve of the terms on which those tools are provided by their respective vendors.

8. Third-party links

The Site may include links to third-party websites that are not owned or controlled by us. We are not responsible for the content, privacy practices, or policies of any third-party sites. We encourage you to read the terms and privacy policies of any third-party site you visit.

9. User comments, feedback, and submissions

If you send us comments, suggestions, ideas, or other materials (whether by email, through the Site contact form, or otherwise), you agree that we may, at our discretion and without restriction, use, copy, modify, and otherwise exploit such submissions in connection with our business. We are under no obligation to maintain any submission in confidence, to pay compensation for any submission, or to respond to any submission.

10. Personal information

Your submission of personal information through the Site is governed by our Privacy Policy, which describes what we collect, how we use it, and your rights.

11. Errors, inaccuracies, and omissions

Occasionally there may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to Service descriptions, pricing, availability, or other details. We reserve the right to correct any such errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

12. Prohibited uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the Site or its content:

• For any unlawful purpose or to solicit others to perform unlawful acts.
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone.
• To submit false or misleading information.
• To upload or transmit viruses or any other type of malicious code.
• To collect or track the personal information of others.
• To spam, phish, pharm, pretext, spider, crawl, or scrape.
• For any obscene or immoral purpose.
• To interfere with or circumvent the security features of the Site or any related website or service.

We reserve the right to terminate your use of the Site for violating any of the prohibited uses.

13. Disclaimer of warranties; limitation of liability

We do not guarantee that your use of the Site or our Services will be uninterrupted, timely, secure, or error-free. The Site and our Services are provided "as is" and "as available" without any representation or warranty of any kind, express or implied, including all implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

To the maximum extent permitted by law, in no event shall Mutrie Media, our directors, officers, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost revenue, lost data, or business interruption — arising from your use of the Site or our Services. Our total aggregate liability for any claim arising out of or relating to these Terms or our Services will not exceed the fees you have paid us for the specific Services giving rise to the claim in the three (3) months preceding the event giving rise to the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless Mutrie Media and our affiliates, officers, directors, employees, and contractors from any claim or demand, including reasonable legal fees, made by any third party arising out of your breach of these Terms or your violation of any law or the rights of a third party.

15. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms — the remaining provisions will remain valid and enforceable.

16. Termination

The obligations and liabilities of the parties incurred prior to termination will survive termination of these Terms for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate by ceasing to use the Site and notifying us that you no longer wish to use our Services. Termination of any specific client engagement is governed by the engagement agreement signed for that work.

We may terminate these Terms at any time without notice if you fail to comply with any term or provision, in which case you remain liable for all amounts due up to and including the date of termination, and we may deny you access to the Site.

17. Entire agreement

These Terms and any policies or operating rules posted by us on the Site (including our Privacy Policy) constitute the entire agreement and understanding between you and us with respect to your use of the Site, and supersede any prior agreements, communications, and proposals between you and us in respect of the Site. Any signed engagement agreement we enter into with you regarding specific Services takes precedence over these Terms with respect to that engagement.

18. Governing law

These Terms and any separate agreements whereby we provide you Services will be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. The courts located in Ontario will have exclusive jurisdiction over any dispute arising out of these Terms.

19. Changes to these Terms

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to the Site. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

20. Contact us

Questions about these Terms should be sent to us at:

• Email: hello@mutriemedia.com
• Phone: +1 (416) 271-7067
• Location: Stoney Creek, ON